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UK BlackBerry customer services
04.05.2018, 07:47 PM
Beitrag: #1
UK BlackBerry customer services
Hi all,

I have sent my Keyone for repair 8 days ago to the BlackBerry repaired center excuse me to Alcatel repair center name SBE in Kent UK.My phone was supposed to be repaired in 2 days. Today I contacted them because it's already 8 days. They couldn't find my phone with the imei and the repair reference. Unbelievable but true. I was transferred to BlackBerry customer center I spoke to a gentleman and he was quite surprised about my call although we have already exchanged about 10 mails. His answer was I need to speak to my supervisor and I come back to you . Guess nothing no calls no mail and no phone. I sent my phone for repair because my currency key was not working on the physical keyboard! Yes only that I know.As I was quite upset I called again the Alcatel, euh, blackberry repair center . After waiting nearly 20 minutes on the phone with the *same answering message sorry but blablabla. I spoke with a lady again and she transferred my call to her supervisor.

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